rarepalmseeds.com - frequently asked questions

	faq - frequently asked questions General Do you have a printed catalogue? Can I use some of your pictures on my own web site? Do you share your customers' or subscribers' e-mail addresses with any third parties? Availability, Ordering, Delivery What is the delivery time? Do you sell seeds of [species name here]? Are all the varieties on the price list available for delivery? What countries does rarepalmseeds.com deliver to? I have unintentionally sent you multiple copies of the same order. What do I do now? How can I correct errors I made in my order? I have placed an order a week ago but my credit card has not yet been charged? Is there a tracking number available? What happens in case my shipment is lost? There are certain seeds prohibited by customs. Will this be a problem? I received my order today but a few of the seeds in one package looked rotten. One variety of seeds I received seems to be covered in green mould. Can I still sow them? I still have not received my order. Why is it taking so long this time? Can I place my wholesale order by mail? Why are all selections lost when I return from the shopping cart to the seed list to make corrections? Phytosanitary Certificate (Phyto) Do I need to have an import permit or phyto for small packets shipped to the United States? Just wondering what happens with the phyto? Small Packets How many seeds are in the small packet? Do I need to have an import permit? Why are credit cards the only payment option offered for small packets? I do not have a credit card. Can I still order small packets? Will I receive confirmation of my order? Wholesale What is the meaning of $/100, $/1000 and $/10000 in the price list? Newsletter I subscribed to your newsletter a while ago but have not received anything? Germination How do I get my seeds to germinate? When is the best time for buying and sowing seeds? Any general hints on germination? Any tips or info on [species name here] germination? Why do my seeds refuse to germinate even after many months? How long can palm seeds be stored before they go bad? Do some palm or banana species need to be given a cold period for best germination? To plant palm seeds do I need to wait for the right moon cycle? Should I plant the germinated seeds after I have some good size root even if there is no sign of the shoot or should I wait until I have signs of the first shoot/leaf? How do you clean a large quantity of seeds? Palms What other really hardy palms are available? How is information on cold hardiness to be interpreted? Are potted palms equally frost resistant? Are all parts of a palm equally frost resistant? Where can I find out more about cold-hardiness in palms? Are palms suitable for hydro culture? Which palms provide the best cut-foliage to be used in flower bouquets? What are the hardiest palms? Which palms are the fastest growing? Which fan palms produce edible fruit/nuts? Cycads Can you ship cycad seeds to the United States? Where can I get more information on cycad seeds? Miscellaneous Can you recommend a palm book for children? What is the green powder some of the seeds are covered with? Where can I get a fungicide to protect my seeds from fungus? Which palm seeds (nuts) are suitable as parrot food?

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